Picker / Packer

About this position

We are looking for a fast-paced and detail-oriented person to join our team as a Warehouse Associate. This person will be instrumental in packing and shipping of customer orders, along with additional tasks as needed – such as receiving shipment and issuing returns/refund. The right candidate will be able to quickly get caught up to speed on our fulfillment and inventory processes and softwares.

Tasks & Responsibilities

Responsibilities & Duties: ● Supports all aspects of day-to-day inventory processes. This includes, but is not limited to, receiving and processing shipment, fulfilling orders, and receiving and processing returns. ● Quickly and correctly fulfill orders across VIAVIA and BNTO in line with the company’s standards for efficiency and quality ● Maintain our office’s inventory zones, fully evangelizing our standard operating procedures and exhibiting stellar behaviors. ● Use all provided inventory management tools and software ● Liaise with cross-functional partners to schedule and coordinate all gifting and product programs, help with photo shoot samples. ● Work closely with others, including third parties, for troubleshooting anything related to inventory and fulfillment. ● Other duties as assigned

Requirements

Experience & Skills: ● 1+ year experience in inventory management, including work in an office environment, preferred ● Ability to work with a high sense of urgency and integrity – you realize that time is of the essence to meet all deadlines. ● Strong verbal and written communication skills; can patiently and effectively communicate with a diverse and multicultural group of peers across time zones and continents ● Ability to professionally and effectively work in an office environment ● Ability to lift between 15 and 50 pounds at a time, to stand for long periods of time, and to frequently push/pull, walk, and occasionally bend, stop, crawl or reach above shoulders or to kneel. ● Ability to follow – and even elevate – our operating procedures regarding inventory, order fulfillment, shipment receiving, pricing, and more. ● You believe that feedback is a gift; you can receive and grow from feedback, and you’re comfortable sharing thoughtful feedback to others as needed ● Nimble, scrappy and adaptable with a high sense of urgency. Can roll with the punches and thrive in a fast-paced, early-stage startup environment, including pitching in to support other persons and teams ● A positive, can-do attitude. You’re not deterred by minor setbacks and are able to swiftly overcome ambiguity ● Will consistently cultivate a culture of inclusion where all team members feel a sense of belonging and can bring their authentic selves to work ● Ability to work a flexible schedule ● Ability to learn and correctly utilize our company’s systems and softwares ● Proficiency in Google Workspace and Microsoft Office including Excel